Privacy Policy

LightMapp

Support: hello@lightmapp.com
Website: https://lightmapp.com
Last updated:

1) Summary

  • We collect only the information needed to provide the App’s features and maintain reliability.
  • We do not sell your personal information.
  • If the App uses third-party services (analytics, crash reporting, maps, payments), those services may collect information as described in their own policies.

2) Information we collect

A. Information you provide

Depending on the features you use, you may provide:

  • Account information (e.g., email, username) if you create an account.
  • User content (e.g., notes, map entries, uploaded media) if the App allows you to create or upload content.
  • Support communications (messages you send to support).

B. Information collected automatically

When you use the App, we may automatically collect:

  • Device and app information: device model, OS version, app version, language, time zone.
  • Usage data: screens viewed, feature interactions, performance metrics.
  • Diagnostics: crash logs and error events.

C. Sensitive permissions (only if enabled by you)

If LightMapp requests iOS permissions, we may collect:

  • Location data (precise or approximate), if you enable location-based features.
  • Photos/Camera data, if you choose to upload or capture media.
  • Notifications token for push notifications, if you opt in.

3) How we use information

We use information to:

  • Provide and operate the App’s functionality.
  • Save/sync your content (if syncing is offered).
  • Improve performance, fix bugs, and develop new features.
  • Communicate with you about support requests and important updates.
  • Prevent fraud, abuse, and security incidents.

4) Legal bases (for EEA/UK users)

Where applicable, we process data under these bases:

  • Performance of a contract (providing the App).
  • Legitimate interests (app security, analytics, product improvement).
  • Consent (e.g., location permission, push notifications) where required.
  • Legal obligation (compliance with law).

5) Sharing of information

We may share information with:

  • Service providers who help run the App (hosting, analytics, crash reporting, customer support). They process data on our behalf under contractual protections.
  • Legal authorities if required by law or to protect rights, safety, and security.
  • Business transfers if we are involved in a merger, acquisition, or asset sale (with appropriate notice).

We do not sell your personal information.

6) Third-party services

LightMapp integrates certain third-party services to provide specific features (sign-in and embedded media). These third parties may collect information directly from your device and process it under their own privacy policies.

Services we use:
  • Google Sign-In (Google authentication) — used to let you sign in with your Google account.
  • YouTube Player — used to play embedded YouTube videos inside the App.
  • TikTok Login (TikTok authentication) — used to let you sign in with your TikTok account.
  • Facebook Login (Meta authentication) — used to let you sign in with your Facebook account.

Depending on the service and your settings, these providers may receive data such as: device identifiers, IP address, approximate location (derived from IP), app interactions related to the embedded player (e.g., video playback events), and account-related information needed to complete sign-in (e.g., a user ID token). We receive only the information necessary to enable these features (for example, a verified identifier and basic profile fields if you grant them).

Your use of these third-party services is subject to their privacy policies.

App analytics — We collect screen and event names, an internal account ID for signed-in users, authentication status, and technical app/device information to understand usage and improve LightMapp. Requests may also include IP address and user-agent information. Analytics data may be linked to your LightMapp account, but is not used for advertising or cross-app tracking.

7) Data retention

We keep information only as long as necessary to:

  • Provide the App and its features,
  • Meet legal, accounting, or reporting obligations,
  • Resolve disputes and enforce agreements.

Analytics events are retained for 12 months and then deleted.

You can request deletion (see Section 10).

8) Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is 100% secure, and we cannot guarantee absolute security.

9) Children’s privacy

LightMapp is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us to delete it.

10) Your rights and choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information,
  • Object to or restrict processing,
  • Request data portability,
  • Withdraw consent (e.g., location, notifications) via iOS settings.

Deletion request: email hello@lightmapp.com.

Account deletion: [in-app left bottom corner press button More -> Settings -> Delete Account]

11) International transfers

If we process or store data outside your country, we take steps to provide appropriate safeguards (e.g., contractual protections) where required.

12) Changes to this policy

We may update this Privacy Policy. We will post the updated version in the App and/or on our website and update the effective date.

13) Contact

If you have questions or requests, contact:

Email: hello@lightmapp.com